Acts and Regulations

2012, c.15 - Small Claims Act

Section 24
Disposition versions

Full text
Assessment of complaint by Registrar
24(1)On receiving a complaint, the Registrar shall review and assess the complaint and may
(a) dismiss the complaint, if the Registrar is of the opinion that there is no basis for the complaint, and if a more appropriate avenue should be pursued by the complainant, advise the complainant of that fact, or
(b) forward a copy of the complaint to the adjudicator against whom the complaint is made, asking for a written response from the adjudicator within 14 days after receipt of the complaint.
24(2)A copy of a complaint forwarded under paragraph (1)(b) shall be deemed to have been received by the adjudicator five days after it has been mailed.
24(3)Nothing in this section prevents the Registrar from obtaining additional information from the complainant or any other person if the Registrar is of the opinion that the information is required before acting under subsection (1).
24(4)When the Registrar forwards a complaint to an adjudicator under paragraph (1)(b), the Registrar shall notify the complainant and advise the complainant as to the period within which a response is to be made by the adjudicator.
Assessment of complaint by Registrar
24(1)On receiving a complaint, the Registrar shall review and assess the complaint and may
(a) dismiss the complaint, if the Registrar is of the opinion that there is no basis for the complaint, and if a more appropriate avenue should be pursued by the complainant, advise the complainant of that fact, or
(b) forward a copy of the complaint to the adjudicator against whom the complaint is made, asking for a written response from the adjudicator within 14 days after receipt of the complaint.
24(2)A copy of a complaint forwarded under paragraph (1)(b) shall be deemed to have been received by the adjudicator five days after it has been mailed.
24(3)Nothing in this section prevents the Registrar from obtaining additional information from the complainant or any other person if the Registrar is of the opinion that the information is required before acting under subsection (1).
24(4)When the Registrar forwards a complaint to an adjudicator under paragraph (1)(b), the Registrar shall notify the complainant and advise the complainant as to the period within which a response is to be made by the adjudicator.